General Terms and Conditions

The content and form of the website and any part of its website (part) are protected by international and Lithuanian laws. I reserve the right to modify, correct and add the content of the website whenever necessary and without prior notice. I reserve the right to cancel the order and send it if the ordered goods were incorrectly indicated or if they are no longer in stock. In this case, I will inform you by sending an email. Also, I cannot guarantee that the product colors on website corresponds to the colors of the product in reality. This depends on the settings of mobile devices, tablets and computer. On your account You ensure that the information provided me on the website at the time of registration or booking is correct and complete.

SHIPPING INFORMATION

Please note the processing times of the items as it is not included in the delivery time. We normally prepare the order in 1-3 working days. Preparation time may vary during sales, promotions or in times of high volume (Black Friday, Christmas…).

If you think your order is delayed, please contact our team by writing as to info@julgineering.com.

As soon as your order is dispatched you will receive an e-mail containing your tracking number that you can check to find your parcel (websites for tracking your order may differ according to the shipping method (please read bellow to find the tracking website).

Buyers are responsible for any related cost for returning the items.

HOLIDAY SHIPPING: Please, make your holiday purchases as fast as you can, because the post in these months can be slow. I am not responsible if the purchase do not arrive at time.

SHIPPING EXPENSES

LITHUANIA

Orders to Lithuania have a flat price of 2.50 Eur. Orders can be shipped by:

EU COUNTRIES

  • Order to EU countries have a flat rate shipping price of 5 Eur.
  • Free shipping is automatically applied for orders above 100 Eur.
  • Delivery time varies on the country and the country customs. JULgineering cannot guarantee shipping time on international shipping. It can take 7-21 working days.
  • For the most cases your tracking is available on https://www.lietuvospastas.lt/siuntu-sekimas (you can choose EN language on the website)

NON EU COUNTRIES

  • NON EU countries have a flat rate shipping price of 7 Eur.
  • Free shipping is automatically applied for orders above 100 Eur.
  • Delivery time varies on the country and the country customs. JULgineering cannot guarantee shipping time on international shipping. It can take 14-30 working days.
  • Shipments to non-European Union countries may be liable for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. JULgineering is committed to taking care of all the required paperwork in order for the parcel to clear customs.
  • For the most cases your tracking is available on https://www.lietuvospastas.lt/siuntu-sekimas (if needed choose EN language on the website).

REFUNDS AND EXCHANGES
If by any reasons you are not satisfied by the item you bought from julgineering.com, I guarantee money return with no questions asked.

Individual orders are not returned unless there is a manufacturing defect.

ONLY if the following requirements have been fulfilled:

  • the item is returned in its original package and unused;
  • for Lithuanian and other EU buyers, the item must be returned within 14 days of receiving an item;
  • for US and other overseas buyers, the item must be returned within 28 days.
  • the shipment expenses will have to be paid by the buyer.

FIRST if you wish to RETURN an item, please contact me before sending it back: info@julgineering.com.

Also, I strongly recommend that you return your goods to me by recorded delivery, so that package would be easy to track.